Breakdown Call (bCall)

Teletrac Navman Connected Services are a proven partner, with the capability to deliver a premium bCall solution that ensures safe and efficient roadside recovery.

bCall Reduces Costs Associated with Breakdown Assistance

At the touch of a button drivers can request roadside assistance, and automatically transmit vehicle location, direction of travel and fault code information that is processed and shared with the breakdown service provider.

Our combination of technology and highly trained contact centre operators simplifies breakdown recovery and ensures that drivers get to their location quickly and safely.

Key features are: 

  • Immediate roadside support at the press of a button
  • Sends vehicle data to service providers for faster and more effective recovery
  • Enhance safety and peace of mind by ensuring drivers receive the right assistance promptly
  • 24x7x365 coverage and always available to support drivers
  • EV range support with assistance tailored for electric vehicles
  • Integration with OEM roadside assistance networks
  • Access to 3rd party RSA partners if required
  • Use diagnostic information to anticipate issues before they worsen
  • Support recalls by streamlining recall-related service needs

Quick Assistance

Request roadside support at the touch of a button

Safety & Convenience

Ease the stress of roadside recovery

Cost Reduction

Minimise expenses associated with breakdown assistance

Data Capture

Provide critical data to improve recovery times