Teletrac Navman Connected Services, a leading provider of connected safety, security, and concierge services, has partnered with a luxury car manufacturer to fulfill their evolving safety and security needs.

Through its globally integrated platform, Teletrac Navman Connected Services will deliver premium contact management capabilities, supporting connected services across three continents and in twelve languages. This collaboration highlights the growing demand for trusted, scalable solutions that enhance the driving experience while meeting the expectations of discerning customers.

As part of the agreement, Teletrac Navman Connected Services will provide a bespoke suite of solutions including emergency (eCall), breakdown (bCall), and stolen vehicle tracking (SVT). Together, these services will help the manufacturer deliver safety, security, and convenience while reinforcing a premium brand experience.

The eCall solution plays a critical role by automatically connecting a two-way call from the vehicle in the event of an emergency. Leveraging valuable data from the vehicle’s Telematics Control Unit (TCU), trained operators can quickly assist drivers, support emergency services if required, and offer reassurance when it matters most.

bCall ensures rapid breakdown support at the touch of a button. By transmitting details such as vehicle location, direction of travel, and diagnostic fault codes directly to operators, the solution enables faster, more efficient repairs and recoveries that minimize downtime and enhance customer peace of mind.

The SVT solution, approved by Thatcham and KIWA, works in close partnership with police and insurance companies to locate and recover stolen vehicles. This feature not only improves the likelihood of recovery but also acts as a strong deterrent against theft.

With these solutions working seamlessly together, the manufacturer’s customers benefit from integrated safety, security, and convenience services that add value to every journey. By adopting a forward-thinking connected services partner, the brand further strengthens its progressive approach within the luxury automotive segment and enhances its appeal to a wider global audience.

Teletrac Navman Connected Services continues to deliver industry-leading technology that empowers OEMs with scalable, premium solutions designed to support safety, security, and convenience on a global scale.